FAQs

Venture aims to explore different creative disciplines, and We create products and experiences that push our understanding of these disciplines by engaging in the process of making things, and understanding what makes those disciplines unique. Our goal is to make creativity feel more accessible by sharing information, ideas, and making things together.

Since each of our vessels and fragrances are handmade, all sales are final.

We currently ship across Canada and the US. We’ll keep you posted when we expand to other countries :)

We get started on your order once orders are placed, we can help you make an address change as long as the orders haven’t been started.

We ship each order in batches to allow our ceramicist and makers to custom make each order. We process & ship your orders 7-10 business days after it has been placed (usually sooner when possible!)

Yes! Please reach out to hi@vtr.world for all wholesale questions/orders.

All of our products are handmade in the USA.

Glad you asked — our ceramics can be reused as a decorative piece or even as a planter. Just make sure you scrape out any excess wax, pull out the wood wick holder and then you can had wash it or even pop it in the dishwasher. Then just like that, good as new.

Our candles typically burn for around 50-60 hours. However, this can vary depending on the candle's exact size and the burning conditions.

To get the most out of your candle, be sure to trim the wick to 1/4 inch before each use and keep the candle away from drafts. Additionally, the first time you burn your candle, let it burn until the wax pool reaches the edge of the ceramic vessel to prevent tunneling.